This is the worst experience that I had with Tikona. Since last 6 days I am unable to even open their login page. Called their toll free number for last six days and always they prefer to disconnect my call, even I didnt say a single bad word to them. The worst part is that the call is connected after waiting for 15 minutes or even more.
I had requested them to register my complaint, their customer support staff denied every time except for one instance where my complaint was registered, however it was automatically closed with no reason. Isnt surprising?
Their automated response are given below
1) Delete all cookies
2) Remove LAN cable and restart your PC
3) Remove cable from Wifi Router
4) Asking for 2 minute break
5) Call will be disconnected by their executive.
I fed up by the response getting from their customer support. Atleast hire educated people or else automated the whole CS setup.
I will sue them in consumer court for making fool to their customers
Lokesh