I have been usibg this service for thw last 3 months. Earlier to which I once disconnected the same tikona service. I had to select tikona back again as there is no service provider here at my place in bangalore. Tikona sells you fake plans and data packages that they never fulfil. The internet is reconnects then and now while I am at work. The customer service is worst even compared to what they provide as service. Its no more an issue now, I have lost trust on the service.