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Tikona WiBro

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Tikona WiBro
Randhir @Randhirtomar
Feb 24, 2016 09:32 PM, 1307 Views
(Updated Feb 24, 2016)
Tikona n netgear router "a headache"

I just set my mind for wi if connection so I searched my near by services for the same .As Tikona was offering better plans at reasonable price so I decided to take Tikona.  I just called its operator namely Sukhveer(mob no. 9717892124) who continuously called us for taking services of Tikona. He asked for 3700 Rs. for buying Modem and Cpe nd connection charges.


Problem started just after2-3 days only, as net would disconnected randomly and I would have to reset the router then restart every time. For this problem I called same operator Sukhveer he said to me this is not his duty just call to tikona customer care and also said never disturb me by called again.


Anyway I called to Tikona care at dat time they sort out problem but after few hrs problem occured further . Den on calling further they told me dis is not their problem but of netgear router so call there only. On calling netgear coustmer care I told them same issue they sort out problem for dat time only nd resume further. After dat my daily work was dat to call on customer care for sort out the problem but all in vein as problem not sort out yet.


Then during suffering from dis problem I further tried to contact operator sukhveer . At dat time he picked my call after 10-15 calls nd told dat he is not Sukhveer but someone else while his voice was same as Sukhveer.


Only around 20 days before I took dis connection nd it is such a worst experience as netgear nd Tikona both not giving any solution yet.


Still in same problem.

(5)
Hi Randhirtomar,Thank you for bringing this to our attention. To resolve your concern we need your account details. Kindly share the Tikona account user id in you review. You may also send a message to us with complete details on Mouthshut, for us to resolve your issues.Regards,Tikona Care
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