*****CAUTION *******
SEARCHED THE INTERNET. SIMILAR ISSUE REPORTED BY HUNDREDS OF USERS.
Search ****"Tikona fake lawyer "**** for yourself on google. Company is **BASICALLY A FRAUD** Please spread the word around and recommend against this corporate fraud.
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1. They continued charging me for 4 months after I repeatedly mailed them for disconnection.
2. They finally threatened for legal action. A collection agent from their side pretended over phone as a third party advocate. He informed me that Tikona has filed a legal suit against me, and I will have to pay up the charges for 4 months or appear in a Delhi Court. ( I live in Nagpur). He didn’t send me any legal documents though, even after I repeatedly requested.
3. Once I settled the account for 4 months, they again activated my account instantly. I had to make 10 calls, and write to their appellate authority to finally get my connection discontinued. However, they still billed me for a month (I haven’t paid for that month. I am waiting for legal notice) .
I really regret having taken a Tikona connection, because I had to pay around 4K bucks after requesting disconnection, face a collection agent who threatened legal action, make so many calls to their customer service (they pick up calls after 5-10 mins of waiting), and waste so much of my time and energy.
If you face any similar issues and are threatened for legal action, please feel free to get in touch as me and around 25 other consumers are planning a consumer complaint against the company.
NOTE: THEIR SALES REPRESENTATIVE TOLD ME THAT THEY HAVE NO OFFICE IN NAGPUR. How can they give a connection without maintaining an office