One week ago I made the mistake of calling Tikona. They sent their sales person to collect the money and soon after the installation person arrived. They brought a lot of wires and’fixed’ the connection on my terrace. Thereafter they said it will work shortly as soon as the money is received at’head office’. This is in Poonamalee High Road in Chennai.
Thereafter the hell started. The connection did not work. Repeated calls to the installer who finally arrived to say that there was a’system problem’ and would be fixed from’Head office’. Thereafter the installer has switched off his phone and Customer Care gives the same response.’Wait for 24 hours’. They(Tikona) refuse to cancel the connection and refund the amount paid. Please beware. Save your money and avoid this company