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Tikona WiBro

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Tikona WiBro
Ravi Kiran@katakamravikiran
Feb 13, 2012 07:39 PM, 2504 Views
BAKRA...........

NEVER TAKE THIS ONE. They make u a fool. They advertise Rs.549@2mbps unlimited download for wired connection which tempted me and take their connection.


Plan-Rs.1300(actual 549 plan+ 50 tax+ 500 installation+ 150 voucher mandatory to take reduced frm nxt bill)


approach was ok. Installation was quick and the speed was good for d first 1 week and then started decreasing suddenly to a fall of 256 kbps. I called the customtakeouter care regarding this and the reply which shocked me was, dear sir u get speed of 2 mbps until 6 Gb only and after that it is restricted to 256 kbps and it’s a company policy. What?


where the hell policy come from? Where did it go while u were giving connection and the reply.its not our fault may be d problem of sales person. At least the team from Mumbai who contact for giving password through mail ID. Didn’t inform a single word.nor any brochure sent to u. Also no intimation to customtakeouter after reducing the speed to 256 kbps.


Juzz do as u like and say company policy. WHAT CONCERN IS THE customtakeoutER TO U. Disgusting and devastating reply from them and was advised to write to customtakeoutercare@ABC Broadband.in to complain on the sales person.the most important.customtakeouter care is not toll free.

(4)
Hello SirWe are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter order to assist you better, we request you to provide the following information:1. User id:-2. Registered Contact Number:-Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service.Our Customer Care associate will be glad to assist youEmail Us :-- tikona.services@gmail.comRegardsTikona Services
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