The title pretty much sums up my experience of using tikona services. It has been 15 days since I got the tikona connection and not even a single day did I get proper connectivity, the promised speed of 4 mbps is the distant story. In the past 15 days, I have called them more than 15 times, every call lasting for more than an hour. I get the connection after 12 hours which again goes away after working for few hours. Again, I call the customer services and the process is repeated.
I would advise dont subscribe to their services. I have already paid 3 months advance so I am stuck with continuing their subscription.