I had paid Rs. 1150 on 14.03.12 to Tikona Sales Executive for new connection. Sales Executive told me that the office will be inspected by a Technician, to check if service can be provided or not. If Internet service cannot be provided, full amount will be refunded. Technicians come and says that service is not possible at my office, to get in touch with the customer care for refund.
Then trouble starts. Now they have to refund the amount, who will. Numerous calls, n Number of emails, but no refund till date.
Really we say India is progressing and we want to compete with Developed Countries, with this business ethics and customer service, we can go no where. Forget about competing with developed countries, we are no match even with under developed countries.
Please think twice before paying to Tikona, they are thugs and are there to loot your money.
SO BEWARE BEWARE BEWARE AND THINK TWICE BEFORE GIVING YOUR HARD EARNED MONEY TO TIKONA.