"WORST" Single word feedback.
I used 4 mbps plan for more than 1.5 years from Tikona. But more than a service they provided me a good amount of headache.
For first few days it was okay, but suddenly(May be due to increasing number of customers), many problems started to arise and got increased rapidly as time passed.
Tikona is user based system where wouter will automatically logged out with inactivity of internet, and when I try to login to network in morning 5 out of 10 times its dead.
So as routine I have to call Tikona customer care, as usual with long queues and many times to deadend as not personnel available to hear your concern. Many time I asked them to disconned my service,
but then their head calls and guarantees the solution to the issue and same cycle continues.
Finally I am out of that loop and disconnected the Tikona permanently this month. Its WORST ever service I observed in my life WORST than Tata Indicome 144 KBPS(At least it provided seamless connectivity, where I will give Tikona a BIG ZERO, as many time it was dead for my important office work)
One thing to let you know, Tikona is not wired network They provide some kind of wireless device from which one wire comes into your router. So all dependent on wheather as well.