Your review is Submitted Successfully. ×
1.8

Summary

Times Packers and Movers
abhishek @abhishek79b
Oct 06, 2008 09:50 PM, 2187 Views
Please read before you use times packers & movers

I just had the worst experience of my life after availing the service of Times Packers & Movers while relocating from Kolkata to Bangalore.

Their contact person, a guy named Dibanjan(9804269662) in Kolkata sweet talked us and convinced me to choose theirs over DRS Packers & Movers.my biggest blunder. We had a car & house hold goods to shift. Since we needed the car earlier(to go hunting for a house once in Bangalore), we loaded it on the 20th of Sept 2008. This Dibanjan promised us that it will reach Bangalore in 5 days flat! We loaded the household goods on 23rd Sept 2008 and left for Bangalore on 24th, happy with the knowledge of getting our car the very next day.

Of course no car came on 25th. Our ordeal had just started. Starting 26th I started calling up both their Kolkata & Bangalore office numbers to no avail. It usually took 15-20 calls for one to finally get through and all we got were conflicting assurances. While the Bangalore office steadily maintained - "We will give you a call once we get it", the Kolkata office were really unnerving - "We are trying to contact the truck driver, but cant get through. However you will definitely get it by tonight, sir". Towards the later days, the Bangalore office stance changed to - "We dont know when it is going to reach us"! This continued till 30th morning.daily 10-20 calls with 10 times those many attempts! The best part was - all this while that Dibanjan simply refused to pick up our call even once! On 30th Sept 2008, our car finally landed in Bangalore. The Bangalore office flatly told us that the earliest we could get our car was "maybe" tomorrow. The reason - They didn’t have drivers! Beleive it or not, I had to make a trip down to their warehouse 9pm at night after office(which is in the northern fringes of the city - Peenya) and drive the car back home to Koramangala(some 40km away) .so much for Door to Door service!

My ordeal is still not over - as I am still waiting for my household goods to arrive. Everyday like a routine - I call up both Kolkata & Bangalore office and everyday I get to know the same status - "It will reach tonight, definitely". Dunno when "tonight" will arrive. And predictably - that Dibanjan doesnt pick up my calls anymore.

We had also opted for insurance both for the car & household goods which had cost us a good 7000/- but we are still to receive the papers for the same. Earlier they said they will courier the papers, but now they are saying that the papers would reach us along with the household goods.

So, my earnest request to you all contemplating to use Times & Packers would be - to think twice.

The best part is - their service don’t come cheap as well!(my quotation was a couple of hundred bucks higher than DRS)

(1)
Please fill in a comment to justify your rating for this review.
Post

Recommended Top Articles

Question & Answer