After lot of despair , I got my 1st product. And Timtara ( Miss Kangan Magon) assured me that this was one off bad experience and I can order my next product ; it will definitely be delivered in time.Ms Kangan was the only person in Timtara who was responding to my queries on 1st order and finally got it delivered. So, I trusted Ms Kangan and ordered next product
Order #10375086
Order Date: 24-12-2012
Recipient: mahender yadav
Order Contains the Following Items:
1 x Voltas 1.5 Ton - Platinum Window AC (White)
That was my BIG mistake. I should have learned from my 1st experience and not trusted Timtara again. Because after I placed my order, their response to my mails vanished. No response at all ; from customer care. Now its 7 weeks past, but no product delivered and they are also not cancelling the order for refund. Called customer care to cancel the order, they told me to write mail to Ms Payal; which I did , but no response. Every week-10 days or so, Ms Kangan Magon sends a mail apologising for the inconvenience and assuring response within 1-2 days. that 1-2 days have not come so far in more than a month. Hate when people dont keep their words and make lying their habit.
But their attitude only harden my resolutions not to give up and let them loot my money. I will start writing to news papers to expose them and if needed be, file complain in Police and / or consumer court. But I will have my money back.