I had some refunds issue with one of my order. But there online support is the best. One of their online representatives, Mr. Sandeep Singh called me up and gave me his words that my issue will be resolved within 24 hours.
As per his words, I got my refund within the time frame. Keep this good work, Timtara, In the future. With the online support, no one can beat you in the e-commerce industry.