From: timtara customtakeouter First
To: rajanto7@yahoo.co.in
Sent: Monday, 3 December 2012 5:36 PM
Subject: Your Product is Ready for the Shipment
Dear RAJA SEKARAN ANTONY,
Thank You for placing your order with https://timtara.com
Your payment has been realized in our account & your order #10362164 is in process of shipment. We will update your AWB No. & Courier Details at the earliest.
For any further clarification you are free to contact our customtakeouter care at 0135-3051500 (9:30A.M-6:30 PM, Monday-Saturday) or create a Support Ticket
Enjoy the shopping experience with timtara.
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https://timtara.com
Thanks!
timtara.com
Bound to delight
timtara Family
______________________________________________________________________________
Order #10362164
Order Date: 02-12-2012
Recipient: RAJA SEKARAN ANTONY
This order is marked as Awaiting Shipment
Your Order Contains the Following Items:
1 x Micromax Canvas 2 A110 Mobile Phone
______________________________________________________________________________
COMPLAINT NO: 51078 DATED 05/12/2012
How long the Item will be waiting for shipment??? Since three days, I am seeing order status as " Awaiting shipment".. Kindly dispatch the item at the earliest.
RAJA SEKARAN A
______________________________________________________________________________
nisha@timtara.com
Kindly be assured that your concern is our priority This is to inform you that your order was placed on 2 dec .it is in process and will ship to you at your shipping details with in 3 weeks . so we are requesting you to please wait till then.Your co-operation and patience in this regard will be highly appreciated
______________________________________________________________________________
----- Forwarded Message -----
From: timtara customtakeouter First
To: rajanto7@yahoo.co.in
Sent: Thursday, 6 December 2012 4:45 PM
Subject: Re: [#51078]: ORDER RELATED QUERY
Dear RAJA SEKARAN ANTONY,
Our customtakeouter support team personnel has replied to your support request #51078
Kindly be assured that your concern is our priority This is to inform you that your order was placed on 2 dec .it is in process and will ship to you at your shipping details with in 3 weeks . so we are requesting you to please wait till then.Your co-operation and patience in this regard will be highly appreciated
We hope this response has sufficiently answered your questions. If not, please login to My Account > Manage Complaints to post your
query / concern. Click Here to reply.
Thanks & Regards
team timtara
______________________________________________________________________________
From: raja antony
To: timtara customtakeouter First ; "nisha@timtara.com"
Sent: Saturday, 8 December 2012 10:43 AM
Subject: Fw: Order #10362164 Date: 02-12-2012/ TICKET NO: 51078
REF: Order #10362164 Date: 02-12-2012/TICKET NO: 51078 DTD 05/12/2012
M/S timtara,
You are hereby requested that the said order shall be cancelled Repeat Cancelled due to "UNDUE DELAY IN SHIPMENT EVEN AFTER REALIZATION OF PAYMENT" and the amount paid may please be refunded at the earliest.
Prompt action for refunding anticipated.
Raja sekaran. A