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Timtara

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Timtara

Nikhil garg@nik6909

Jul 13, 2012 02:19 PM, 1465 Views

(Updated Jul 13, 2012)

Frauds

Cheating customers with fake offers

I have ordered multiple orders ( 10278652, 10278650, 10272666, 10272668, 10278028 and 10275936) on timtara.com about a month ago. Still no updates on shipping or refund.

I have requested more than 15 times to cancel the orders via emails and calls. But no steps taken so far.

I am going to consumer court against the company on Monday...

Guys, beware done commit the same mistake what I did. Don’t get into the fake offers..

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Brand Response

timtara_Delight

Nov 16, 2012 05:27 PM

Dear ,This is with reference to your query regarding delay in refund process.You have ordered (Order no #10278650,10272666,10272668,10278028 and 10275936) with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologize for the inconvenience caused. However, now your order has been refunded & amount has been credited to your account.We have been delighting our customers for more than 2 years & are always committed to do so. There might be a delay but 100% resolution will be provided to all.We would like to thank you for your kind cooperation & patience.We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.Thanks & RegardsTeam timtara