I have purchased 2 wheeler vehicle under Bank Loan and my loan was over.
I wanted to cancel the hypothecation entered in my RC book. I enquited with RTO
for required documents. The documents required are
RC Book
Insurance
Emission Certificate
Form 35(Given by Bank)
Letter from Bank - no dues exist
RTO is charging a fee for this service. I paid Rs. 100/- and attached the receipt
with all the above documents. The officer after signing the documents directed
me to another person. He has taken all the documents and entered in a register
and wanted me to come on next day. Next day evening I went to meet the same
person, he gave the file to me and wanted me to get the sign of another officer.
I kept the file inside the officers cabin. He was very busy and asked me to come
on next day. I went on next day to take the file to Asst. RTO for signature. After
getting the signature, I brought the register back to the same person. He took
Rs.10/- and gave the RC book back to me with a remark that attenders are not
available and file movement is not happening.
Procedures are not written any where. This increases bribery.