We bought two Titan Raga watches before 2 years one steel and another golden color watches. Both are around 5000 Rs. One is for me and another for my mother in law and it was a present from my husband to both of us.
We preferred chain watches since I like chain watches the most. I must say both the watches are working very much fine till now and we never went for any repair with the watches. Both are working really awesome.
Designs are really nice and I bought a steel color with beautiful dial with a blue color inside and the shape of the dial is oval. It will go with all kind of casuals as well as formal dresses.
Regarding the customer service I never went with my watches but we went for a service for my husbands watches. They are really good and repairs the watch in less time.
Staffs are also very nice and they treated us well. They sent us a message once the service is over and I think that is really nice way to inform customers that the service is done. We can avoid unusual call to the service center to know the status of the watches.
As a whole I like Titan watches and I recommend you all for buying this watch and its worth in spending the money for this.