I have purchased Octan K622 on 27th Dec, 2011 DOC NO: 100000372 variant number: 9187SH02
Loyalty No: 400097773305 I have presented this watch (as a birthday gift for my brother) but, identified the strap chain has one pin missing and small scratch is present on it which appeared to be some abnormal scratch and looks manufacturing defect.
When yesterday, we visited the shop to have this fixed/replaced, they started behaving badly and started blaming on us and declined to address the issue.
I swear not to trust Titan watches from now. I wish I could sue that shop owner. I will have to shell out few bucks to fix the watch on some another Titan service centre otherwise will get it fixed from some other vendors/service comps.
Which is of less concern for me. But, it will surely tarnish the image and brand called Titan.