Will like to advise all that Tolexo is one of the worst e-commerce sITES_Company for any customer. No customer care, no willingness to keep any promises, no ethic, simply, hopeless. PLEASE STAY AWAY. NEVER PLACE A PREPAID ORDER.
I had placed one order on 14 MAY 2015 for two items. One was received but the another one(costlier of the two) is showing as "shipped" but with no tracking no. since more than a month. Several mails have been exchanged and also talked three times to their customer care(haaa!) executives, but they have standard answer that "order has been created in ware house and it will be received by me in 6-7 working days".
Even in case of a COD order, they had sent an item which was totally different from the listing, even after confirming that I will be receiving what I had ordered. Even the mails sent to their senior executive(meenakshi.vohra@tolexo.com) remain unFaizabad.