WE are getting a great response from Toshiba. I remember few days back we were looking for an AC with Cheap rate and after analysing everywhere we found this. Firstly we were quite afraid if it will work well and stay for the longer time. Now we bought Toshiba inspite of mitsubishi and Onida. We have also called some times on their service number and we found that good also. but its main feature is that it really cools your room within few minutes which is very impressive. Rest of all we are also given 1 year guarantee and 3 services free within a year. So if you are searching for a low cost money worth AC you must go for it.