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Touchtel DSL

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3.2

Summary

Touchtel DSL
Vemaor Ecasseec@vinayanp
Oct 23, 2005 02:07 PM, 3724 Views
(Updated Oct 23, 2005)
Shady irresponsible service.

128kbps - unlimited - Bangalore.

I got the DSL broad band connection after 2 weeks of applying. That too they try to hide the fact that some free offer was there if you apply in september. I had to make 10 calls to various executives to get it.

Then started my woes...

I have 128 Kbps unlimited scheme..but the speed sucks.!!!

The connection will go down just like that. Its very horrifying experience particularly when you take the connection for accessing VPN network.

After making frantic calls to customer executives, the connection will be restored on next day. This happened with me for 3 days in last 2 weeks.

I have BSNL landline and I do connect to internet using CLIP facility.

The connection will be given by a different set of support guys who will never respond for later time issues. You have to depends on regular support guys for any problems. And they don’t work on sundays !!!!.

Though little difficult to get a BSNL connection, it is touch wood.

Now a days I am using BSNL landline to call airtel customer care for restoring the net connections.

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