I recently signed up with Tradeindia. I purchased an online catalouge/website worth 20, 000. I had earlier used Indiamart. From the very start I have found tradeindia to be a painful experience.
Firstly, what the salesperson promised was too exxagerated. Secondly, after the payment was made I had to complain a few times before anyone would call me to take my details. Despite me reminding a couple of times they billed my purchase to an old account(created by a old staff). So my email, phone number are all wrong. I have given my details to them a total of 3 times. But still the contact us page in my tradeindia catalouge shows a wrong phone number.
Moreover, my logo is still not displayed in the catalouge. The service person said she will give me her email and asked me to mail her my logo. No e-mail. Still no logo on my website.
Requested to change my domain name(well within the 7 day time frame given by tradeindia). No changes there also.
After all this I have my relationship manager bothering me every other day to write a positive feedback/testimony to feature on their website.
Tradeindia is cheaper that other B2B portals, but the inquiries are not that useful as per my experience.
My suggestion: Tradeindia is a NO GO road. There are plenty of better options out there.