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Tradus

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Tradus

hari @hari123412

May 24, 2013 12:51 AM, 674 Views

NEVER BUY FROM FRAUDULENT TRADUS

This is with reference to order for and Also Mens Rechargeable Shaver And Trimmer Gift Free Led Ear Pick sub-order ID 8635032_01.

First of all let me tell you the product I received was totally defective nothing was working .So I escalated the issue that day itself. After two days I got an email to return the product to the bluedart couriers for free of cost but when I went there they said we need confirmation email from the company side to initiate the procedure otherwise I will be charged 300 bucks to send the product to their warehouse which is too much.

I have sent at least 18 emails to care@tradus.com they are not reciprocating it , even they don’t have any contact no to get in touch ....Tradus which brags about the 15 day replacement guarantee is all fake and deceptive. I want my money back you cheaters. Never ever buy anything from this site better resort to Flipkart and homeshop18.

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Tradus

May 27, 2013 11:51 AM

Dear Sagar,We regret the negative experience that you have shared with us and will certainly share this feedback with the Courier Management Team. We have tie up with one of the best courier partners to ensure that pick up is done hassle free and would like to assure you that this was a isolated case. I have instructed our Operations Team to get the pick up organized on priority so that this issue can be resolved.I would like to assure you that we are committed to building India's largest marketplace where buyers and sellers can come together and conduct trusted transactions. If a seller ever violates that trust, our buyer protection policy protects the buyer, and the seller is given a strict warning or terminated.We certainly hope that you would give us another chance to prove our worth.Regards,Team Tradus