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Travel Air Asia Tour Operators
Bangalore

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3.2

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Travel Air Asia Tour Operators, Bangalore
Ramesh Kohli@gautam564
Aug 16, 2009 04:38 PM, 3108 Views
Cheating by Make my Trip valley group of Houseboat

I booked one night stay in Valley Group of Houseboats in Srinagar Through Makemy Trip Portal.Which is rated as Four Star. Booking ID is IN0908B01743. ON 7TH aUG2009.


But really sorry to say that I had worst experience in booking of house boat Golden Eagle. I was informed that to & fro ride to house boat is free. But whenI checked out and reached the shore I was asked to pay Rs100/- for the fare.


When I contacted ur agent at srinagar who informed me the name of House boat He also did not cooperated.I Had to wait along with my Taxi for one hour at that spot for which I had to pay extra to the driver for waiting. The pillow covers were torn and the Bed sheets were not washed.


The Free break fast provided was only two Toasts and two cup of Tea for Two Persons . Its really shameful on the part of Makemy Trip Team that to earn extra commission they r just their cheating their customers.


Yours truly


Ramesh Kohli


Mob:9818077044


On Fri, Aug 7, 2009 at 9:29 AM, wrote:


Dear Ramesh Kohli


Thank you for booking your hotel accommodation with MakeMyTrip.com. Please take a moment to review your itinerary and booking details below.


You will need to carry a print out of this e-mail and present it to the hotel on arrival and check-in. This e-mail is the confirmation voucher for your booking.


Booking ID : IN0908B01743 Voucher No. : H-000046826


Booking Date : August 7, 2009 Voucher Date : August 7, 2009


Hotel/Service Provider Confirmation Number : Hotel Name : Valley Group Of Houseboat


Guest Name : Ramesh Kohli Hotel Address :


C/O Houseboat Dal Lake


Srinagar


SRINAGAR


INDIA


194-2403037


Check-In Date August 9, 2009 Check-Out Date August 10, 2009


Check-In Time 12 PM Check-Out Time : 12 PM


Number of Room(s) : 1 Total Number of Adults : 2


Room Type : Double Total Number of Children : 0


Room Sub Type : Number of Extra Bed (Adult) : 0


Room Category : Deluxe Number of Extra Bed (Child) : 0


Meal Plan : (Room With BreakFast) Number of Children (without Extra Bed) : 0


Inclusions : * Remarks :


Accommodation Breakfast All Taxes


Hotel Cancellation Policy :


no refund


Terms & Conditions :


It is mandatory for guests to present valid photo identification upon Check In.


Early check-in or late check-out is subject to availability and may be chargeable by the hotel.


For optional services and facilities (such as room service, mini-bar, snacks, laundry and telephone calls, etc). These will be charged while check-out, directly by the hotel.


This is a system generated voucher and does not require Signature/Stamp.


We value your business and look forward to assisting you again.


Best Regards,


Team MakeMyTrip


MakeMyTrip (India) Pvt. Ltd.


103 Udyog Vihar Phase I


GURGAON


1800118747


hotelService@makemytrip.com


--


`.(`.) Keep


(`.). Smiling!


`..


GAUTAM KOHLI


--


`.(`.) Keep


(`.). Smiling!


`..


GAUTAM KOHLI

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