I wish I could give them zero stars.
This was hands down the worst travel experience I’ve ever had. The entire trip was a disaster due to poor planning and zero coordination. We spent the majority of our time stuck in the car, wasting precious hours just traveling between locations instead of actually enjoying the trip. Not only did they fail to provide even 10% of the crucial information we needed about the real situation on the ground, but they also completely neglected to inform us about the vouchers that were supposedly part of the package. We were left stranded, having to pay out of pocket for things that should have been covered.
The lack of transparency, communication, and basic organization was shocking. They promised an itinerary that looked great on paper, but the reality was far from it. It felt like they had no understanding of what they were offering, and their disregard for our time and money was infuriating. This company has earned the worst possible feedback from me, and I strongly advise anyone reading this to steer clear of their services. I wouldn’t recommend them to anyone, ever. Save yourself the frustration and disappointment—find a better option!