I booked for hotel and cancelled due to personal reasons. I was to get refund. Their SLA is 10 working days. After 20 days when I asked they said you will get in 3 working days. After another 20 days when I asked they say you will get in 48 hours. While booking it takes 1 day to deduct amount from credit card but while refund 40 odd working days. WTF.. There are no ethics in this company.