Hi duniya!!
Below is a mail I sent to the TravelGuru folks after receiving a mail from them asking for feedback:
P.S.: Trust me this a damn neat & convenient way to travel & book.......Especially after TG gave me a better rate than the hotel directly............:)
From:
Abhijay Mehta [mailto:abhijay@andromeda.in]
Sent: 09 September 2008 17:02
To: ’Tamanna Kalra’
Cc: ’service.manager@travelguru.com’
Subject: RE: Ref. case ID # 26793
Dear Tamanna,
I assure you the pleasure was all mine in (1) dealing with
TG and (2) Shailesh’s subsequent call.
"Dare-to-be-different......."
A b h I j a y M e h t a
From:
Tamanna Kalra [mailto:tkalra@travelguru.com]
Sent: 09 September 2008 16:39
To: ’Abhijay Mehta’
Cc: service.manager@travelguru.com
Subject: RE: Ref. case ID # 26793
Dear Mr. Mehta,
Thank you
for writing to Travelguru.
We
appreciate your time to share with us your valuable feedback for the services
extended by Mr. Shailesh Choughule.
We assure
you continuous efforts to strive & perform better and set higher
standards for customer service - ultimately leading to Customer Delight.
We sincerely
hope that we would have a long association with you and
look forward to serve you again for all your future travel needs.
Best
regards,
Tamanna Kalra
Assistant Manager – Customer Care
From: Abhijay Mehta
[mailto:abhijay@andromeda.in]
Sent: Tuesday, September 09, 2008 2:43 PM
To: service.manager@travelguru.com
Cc: ’Service’
Subject: Ref. case ID # 26793
Dear sir,
Your “travelguru”Shailesh Chougule attended to my
case and was very prompt, courteous & accurate. With people like him in
your organization, TG should soon be (if not already) the # 1 travel portal
very soon. Pls thank him again on my behalf, and do consider him for your next
IJP even if he doesn’t fulfill any ‘X’ criterion that you may have.
And also pls ensure that this mail does reach him. Cheers!!
"Dare-to-be-different......."
A b h I j a y M e h t a