These people does not have a complete working site. Cancellation does not work on the website, while you call the customer care they give irrelavent answers saying techinal issues in the mean time money for cancellation goes on increasing. They in initial gave response stating your ticket could not be cancelled. After a lot of struggle forwarded my call to team lead, who always says its a tech issue.They even charge heavy amount for cancellation. Minimum of 20%. Where no other providers charge this heavy.
I recommend please do not use this site, else forget your money.