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Travolook

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Travolook
Yukti Goyal@yuktigoyal04
Oct 25, 2021 09:47 PM, 1054 Views
I want my refund back

So on 20th oct i’ve booked my ticket from delhi to pune through this website called Travelook but somehow i have to cancel this because i have to book it for another date to cancel i’ve called vistara to know if i’ll get full refund they said yes so I canceled it through them and clamining that i’ll get refund within 7-8 days knowing uts perfectly ok but to recheck i called travelook they said please give us the screenshot claming that vistara had cancel the flight and Travelook had to give us the refund and you’ll get refund by 10 days maxon hustel over that i’ve called vistara and manage to get the mail by 23rd immediately I’ve forwarded them and then when i called them on 25th they said you’ll get your refund by 33-35 days when i asked why they said it is the policy, when i called them before they didn’t knew about the policy ? They are just fooling me around when i asked them to arrange my call with their senior they just said thankyou for call i cant help you please help me with my refund

(2)
It is never our intention to cause you any inconvenience, we would like to inform you that flight fares are dynamic in nature, and we would like to inform you that your ticket got cancelled from the airlines end and we have refunded the amount in the month of November. Hence, your issue has been resolved, the next time you book a ticket with us, we will give you the best available discount, and you have our direct number to reach us.
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