It is been over a month, I placed an order to Trendin, com in good faith. But, Trendin.com did not provide me the ordered goods saying, the item is out of stock.
And when I asked them to refund, they are avoiding me. It has been over a month now. They have stopped replying to my emails and taking my calls. This seems like a case of online fraud. Be aware of this fraudulent site.
I have attached the email attachment as a proof.
Thanks
Santoshi
Subject
Dear Santoshi, Thank you for contacting Trendin Customer Support. This is in regards to your concern about the refund related to the order number:1090310 We apologize for the inconvenience caused to you. However, as you have.
Response By E-mail(Shajjad Pasha)(21/03/2016 04.59 PM)
Dear Santoshi,
Thank you for contacting Trendin Customer Support.
This is in regards to your concern about the refund related to the order number 1090310.
We apologize for the inconvenience caused to you. We would like to inform you that we have forwarded the issue to our refund department and we would request you to provide us 2-3 working days, so that we can resolve this issue.
If you need any further assistance, please feel free to contact us a 080-23435345/080-46238000 or send us an e-mail at help@trendin.com.
Regards,
Shajjad
Trendin Customer Support
Customer By Service Email(Santoshi Daimary)(21/03/2016 04.46 PM)
Bank statement snapshot
On 21 Mar 2016 16:25, "Trendin.com" wrote:
Response By E-mail(Shajjad Pasha)(21/03/2016 04.25 PM)
Dear Santoshi,
Thank you for contacting Trendin Customer Support.
This is in regards to your concern about the refund related to the order number:1090310
We apologize for the inconvenience caused to you. However, as you have raised a complaint that the amount are not reflecting in your bank account. We request you sent the screen shot/snapshot of the bank statement and the same will be forwarded to our concerned team to fix the issue.
We apologize for the inconvenience caused to you and appreciate your patience.
If you need any further assistance, please feel free to contact us a 080-23435345/080-46238000 or send us an e-mail at help@trendin.com.
Regards,
Shajjad
Trendin Customer Support.
Question Reference # 160321-000181