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TripFactory

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TripFactory
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Kd Singh@helpinghandbykdsi
Jul 04, 2024 09:32 PM, 198 Views

TFcare Cares

TFcare is working closely with MouthShut.com to enhance customer satisfaction.

Fake commitments

I’m very disappointed with trip factory services I have taken Dubai family package Wich is very pathetic as per their commitments they have not given services


Very disappointed with trip factory

Issue Resolved
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TFcare
Dear Customer,Greetings from Tripfactory!I’m very sorry to hear about your disappointing experience with the Dubai family package. This is not the level of service we aim to provide, and I regret that we did not meet your expectations.I would like to understand specifically which services did not meet the commitments we made. Your detailed feedback will help us address these issues directly.We will conduct a thorough review of your booking and the services provided. I will personally ensure that we identify the gaps and take corrective measures.To make things right, we are committed to finding a resolution that acknowledges the inconvenience you faced.You can send in a your reply to care@tripfctory.com. Your satisfaction is important to us, and we are committed to resolving this matter promptly.Thank you for bringing this to my attention, and I hope to regain your trust.Best regards,Tripfactory
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