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4.8

Summary

TrueWay Packers and Movers Pvt. Ltd
Pratap Bhat@Pratap83
May 28, 2014 11:16 AM, 19758 Views

TRUEWAYMOVERS Cares

TRUEWAYMOVERS is working closely with MouthShut.com to enhance customer satisfaction.

No Communication With Customer

Hi all, I tried to get a quote after reading good reviews on this website. But it seems to me they are not interested in understanding a customer’s needs and can become very arrogant in arguing against it. When you call them up they say they will send an executive to inspect the household items, but they do not specify a time, but say only "morning" or "evening".


If you tell them a specific time, they are not even bothered to inform you that they will be late. So you are left waiting in the house the whole time. Although I cannot rate on their packing and moving quality since I am not going to place the order with them, I felt their communication with the customer is extremely poor and arrogant.

Issue Resolved
(2)
Dear Customer,We would request you to help us with your contact number or email ID so that we can help you better.Regards,TEAM TRUEWAY
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