During this festive season I was gifted with Uber coupon worth Rs.250 by Uber. So I thought to travel through Uber and try its services.
When I downloaded the app first of it took 2 minutes to start the app. Thats disgusting. Secondly I just took an estimated fare rate for travelling 5.7 kms which was around Rs. 237-264. That too high.
Uber gifted me 250 coupon and its charging around 264 for first ride, this was the first ever bad experience which I got on Uber.
Still I booked a cab on Uber app. I was in Borivali west, Mumbai, Maharashtra when I booked my cab and applied rs.250 coupon. The cab driver after few minutes called me saying that his gps system is not working and he is unable to reach my location so you cancel your ride and book another cab. So I cancelled my ride and what I saw is my coupon was wasted. The coupon once applied is not refundable even if you wont ride.
I wasted around 30 minutes during this session waiting for Uber cab and what I got nothing. So I request Uber cab service to improve driver service and be polite to customers.
Also I want to pass this message to my friends that dont ever rely on this type of cab services ever because they cheat you when you are getting late.