Unicorn store selling Apple products is not actually an Apple store!!! Yes it is a franchise and so the treatment you get in Apple Phoenix Mall is opposite to Unicorn . Apple makes you feel valued.
Unicorn is rude, Apple is ready to Help Unicorn is ready to take money for any and everything possible , even for fixing a screen guard on the apple phone ( phone was bought from other store and cover was brought from unicorn) they refused to fix the screen guard, further they said they would not fix even a minor issue in the apple phone if it was not brought from their shop.
while the Phoenix mall and inorbit mall apple store fixed an overseas bought Apple phone also with smile.... high time Apple stops giving franchises to UNICorn and people stop going to that store in Aundh especially where a rude customer service person like Asif