It was my first time visit to univercell to purchase a mobile and now I can say it is my first and last visit.
These people are so arrogant and full of attitude, they do not attend their customers properly and they do not have any product knowledge, if you ask them the features they will hardly know about any technical specs of mobile and will just utter something like fools, just want to sell off their product.
I ll tell you my experience with univercell, I was looking for LG L5 mobile and was only available in univercell store near my house at that time in rammurthy nagar.
They told me there is an offer of free mtv sunglasses, however after making payment they said they do not have stock and will come in next couple of days and they will let me know. forget about call from them, When I called them, there was no proper response they were just giving some other dates, I waited for few days when I thought I should go to the store and check whats the matter, to my surprise when I visited the store, I found the person there is not responding properly to me and busy attending other customers, when I raised my voice as "why is he not listening to me" he started abusing and fighting with me. I had to call police as a safety measure.
Just because they sold there mobile, they are least interested in you. no customer service at all.
Dear univercell, if you are reading this, one advise from my end.if you are doing business this way. the day is not far when your business will completely shut down.