But there are only very few reliable websites to buy bitcoins. Unocoin is one of them, even though this is a genuine website there is a lot of unfair pricing. For instance, bitcoin selling prices on this website are much lower than the buying price compared to some websites that accept payments in USD.
Layout and design of the website is good but in order to buy bitcoins you have an option to send cash to your wallet through bank transfer which I prefer for the most part but sometimes the website takes up to a day to credit the amount in wallet. Each time I make a payment I have to create a support ticket just to be sure. When this happened the first time it took 6 hours I was already warned about many fake sites, this terrified me.
As far as the support is concerned they will close my tickets as soon as my money is credited. Atleast they are fast in that, the most annoying thing is the transaction fees for btc. The first time I bought BTC only for Rs.1000 and guess what half of that was taken as transaction cost when I sent that to Eobot.