Here’s my experience with urban company
If I talk about Urban Company
I like its app very much. It is very easy to operate it. And it has many features and also very user friendly.
They support their customers very well. He listens to his whole story and tries to figure out the solution.
I have no complaints with Urban Company at all.
But but but
Earlier I used to use it a lot, but I have stopped using it now because of their technicians.
Their technicians are very useless.
He will destroy himself more and then ask for money to fix it.
And then they will start their game. They people will say that by not talking to the urban company, they got this work done personally.
Then they will offer you that we will do your work at half the rate. Instead of getting it done by urban company, get the work done by us.
And by criticizing the urban company, they will say that they only give commission from us. He has no work. We will do the same work for you for half a rupee. If you withdraw your complaint from Urban Company.
Same thing happened with us too.
We too fell in their trap.
But once you give money to them, then these people will stop picking up the phone and will never come back. Then even if you call in the urban company, then they too will not be able to help you because you had hired to be personally. There is no fault of the company in that.
But I believe. There is some fault of the company in this.They should give good training to their technicians and keep good technicians.His own technician abuses urban company
And we had met the technician only through the urban company, then the urban company should take responsibility for it or they should alert in advance that if something like this happens, then you should not fall in that trap.
My Daikin AC was damaged by a technician from Urban Company.
Then I had to get it corrected by the official technician of Daikin Company, whose bill was ₹; 12000 to me.
I think I have waste my 12 thousand more just for the sake of ₹; 400. So from now on I get all my AC serviced from Daikin official service center only. Because daikin service AC in 900 and urban company in 500 but
Their technician is not professional at all.
Hope this helps you