Urbancompany

I am not a long term user of UrbanCompany - started using the app and the services post March / April 2020(i.e after the lockdown due to COVID-19).

Pros:

• Structured app. Easy to navigate.

• Assigned workmen are well trained and well equipped.

• Escalation channels in case an assigned workman refuses to do the job or wants cash(Had once instance - complained - a new workman was assigned immediately)

• Actually cheaper as compared to the locality plumber / carpenter .

Con:

• Perhaps too structured. In case you have a mix and match of odd jobs - or you have a very unique problem - well it’s better to call the locality plumber / carpenter. Options to specify job related requirements doesn’t exist .

Have used them for the following services so far .

• AC service

• Toilet(western style) replacement

• Carpet cleaning

Overall happy with the level of support as well as service. Services availed in Bangalore.