I have been using this Cooler since last 5 month. Its very good quality than other companies cooler like Orient, Symphony. Service and Support from Usha company is good one. This cooler working a very well. No any fan or motor making a noise or sound. Good built quality motor and fan are there. Good water capacity. Its cooler enough to capacity 40 Ltr or above. Cooling is awesome. Just a use for 1 hr and whole Bed room or Main big hall also covers a large area cooling. Reliability of this cooler is great. Very satisfactory product.