I bought this product 20 day ago. It’s doesn’t heat up properly though I keep at maximum level. But after some days I also noticed that the iron’s base was rough. The corners were sharpened and this could easily tear off your delicate clothes. The product performance is very bad. Now stopped working not useful at all. And no return policy or warranty. Worst product. Very disappointed with this product. I Just used this product for 20 days and it is not working now. Totally waste of money.