Yeah everyone says that this is an amazing company but my mom is unsatisfied from this sewing machine because it does not work well diring stiching on jeans and hard clothes it malfunctioning the thread during stiching and sometimes and sometimes it snarl during stiching and this machine break from right upper side this shows that its durability but I like its design very much it is very attractive too actually I dont know its service and support till now so when I was get to know then I will inform u very soon
THANK YOU