I have used Visas and Permits.com on 2 occasions now. Once in the UK to successfully get my ILR and the second time I dealt with Nicholas Geladaris in their Bangalore office to consult me on my visa to remain in India. I was always kept well informed on the status of my application and they were transparent with the process every step of the way. I knew exactly how much the process would cost me (and they were spot on!) and how much time it would take to receive my visa on both occasions.
Their service is impressive - I felt it was very personal and tailored to my specific requirements. What I was most impressed with was the fact that the Bangalore office knew who I was and had an account of all my interactions with their London office, making it a seamless process for me to continue using them. I recommend this excellent company and have already referred friends to Visas and Permits and will continue to do so.