I went to this Vision Express Malleshwaram store.
My bad luck it was a Sunday and I needed to get a new glass ordered immediately.
Got my eyes checked by their opthalmist.
I could see he was not up to the mark and there was in fact no trouble in vision for me.
So without taking risk, I told the store guy to make a specs with the same details as the old broken specs and not to use his ophthalmologist’s prescription.
Selected 1 frame which including lenses cost me Rs 5200/-.
After 2 days past the stipulated delivery time, I myself called to the store to check the status, then that store idiot is saying that it shall take another 2 days.
Accepted.
Took delivery after 2 days.
Fool, the store guy used the opthalmist prescription and alas!
as expected, it turned out as a sever headache for me for next 3 days, then I finally went there and barged in the store.
I was told that I ll be given a replacement in a week.
Again same old story. No response.
Finally I went directly to the store, luck enough to find my item ready.
2 months later.
The temple on the right side of the specs got detached from the stick. I went to the store and the guy is bloody replacing the same kind of frame again. After a lot of deliberation I convinced him to replace with a new one.
For the same value, I selected a new frame and again. 1 week. Almost, reaching my peak levels of frustration, I collected the new specs only to find that the details have been altered slightly and now again I started facing bad headache.
Feeling irked, I did not even go back to store. Later went to TITAN EYE+, margosa road. I must say, awesome products, affordable range and mind-blowing customer service with sensible suggestions!
Thank God!
After wasting so much time and money, I got one!
NEVER GO OR SUGGEST VISION EXPRESS PRODUCTS TO ANYONE!