Recently in one of the melas I got their free voucher as a gift. Exicted with the price and looking forward to redeem it, I visited the khar branch. First one have to book an appointment with them and they ask you their itself that if you are coming with some free voucher or anything like that.
When I reached their branch they made me wait for almost 20mins, while their hair stylist were having tea-break. Next they made a pathetic hairstyle of my hair and a worse haircut. I am never visiting them again and that too they give expensive treatments with pathetic service.