Such a Scam it is. You will get exactly scenario as if it’s a huge company keeping you on hold in queue for long waiting Number as 20, No wonder and after waiting for a long time, male or female voice, listening to your voice they disconnect the cal. If not will take details n disconnect the call, without giving up, atlast you managed to speak to the customer executive, taking all the order details, they say due to technical error, dispatch got delayed & at last after waiting for one month by making lot of back up calls, infact raising a mail stating, going top take necessary Legal actions. My One plus 5 refurbished phone got delivered on Sunday 26th March. I was surprised and shocked, thinking waiting was worth, at-last got my phone, but I received a damage phone, Speakers are not working, screen not working. total waste of my hard earned money. Hope our Govt take necessary actions on such scam companies. Dont Know what to do with this damaged phone?