This is a terrible funny story, You wont even belive it, if I say all this about an well established Mobile service provider "VodaFone" previously "The Hutch".I have understood one thing now, If you have any money to market your product(i.e enough advertisements) Then you can sell your product even without having a product.
As rightly said by Hutch "where ever you go there network follows" i.e You reach a place and wait for there network to arrive.Dont mistake make im not from Antartica waiting for a Hutch connection or a small remote village in India.Im in the heart of Bangalore city BTM Layout Main area.
It all started when I took a brand new postpaid connection which, someone from Hutch canvassed me to go waiting outside my company premises.And I got this golden number 9886286254, Next day morning I got this message -"Sorry Darling - I will meet you tonight sure" .And few other messages followed, I got surprised and tried calling that number -I told her Im not" Harish Krishnappa " her boy friend.Im Mr.X who has just taken this connection.She put her face in shame, about all the messages send to me and quickly hung up.More and More calls to Harish Krishnappa to me.Thats fine with me, as I have terrible patience and handled all his calls quite well.Month end I recived SMS from ICICI Bank, telling that my Account has been credited Rs.89, 956 salary credited.I suddenly got a quite surprise as even my own salary gets credited to ICICI Bank and I was wondering when my salary got such a hike, which I quickly realised in seconds that is the salary of Mr.Harish, Few other SMS’s told me he is working in TCS, All this is fine with me absolutely no big complaints from my side .
Now the worst stuff .If I bring the mobile into my House network is terribly low, If I bring anywhere into the house accidently from the hall inside thats all network fails totally.Again to bring it up, bring the mobile to the road hold it above the head, switch off and on done .Im back in my beloved network.I’m just surprised which world im living in, Mobile technology is well matured and at this era from a reputed provider a service like this.I cant wait on the road to get my calls or to keep coming into the road to send an SMS, I tried calling these guys they ask me the whole story very well and say sorry promptly, ask 1000 questions also, No action.
My understanding is some people are having a well tested business modal, "Just ignore every thing just keep advertising and marketing " -Your business will flurish.
Im totally fed up with these guys, they are just shameless -My simple request is never go for Hutch or Vodafone, Why cant they put all the money they spend on marketing in keeping proper towers?
Shame on you guys .
One more thing to mention its not just my house, there are many such areas which I realized later, and honey dont tell its my mobile I have 4 mobiles and 3 numbers for myself(My mobiles range from 14, 000 to 30, 000)
All other connections AIRTEL and RELIANCE(Though I have many complaints against Reliance in a different category) perform well.
My Rating Network 1/10
Customer Care - 1/10(Executives are kind they always tell sorry but no action.impotent)
Charges & Billing - I dont care about the mobile charges