Disgusted by the way we got treated in Vodafone in Milton Keynes this evening. The assistant manager Dee had no respect at all and was very rude and disrespectful to us as customers and other customers in the shop. If for one minute he thinks shouting at us was going to put us off from not accepting the repair then he’s wrong. We have been to the shop four times now unhappy about a phone that was sent for repair and they told us they can’t authorise a replacement because they don’t make that model anymore and their RM isn’t available. That is just unacceptable. The repair was not done correctly and we were forced to take it back.
Although long standing Vodafone customer’s we will be surely alternating our provider.