Appreciate your shameless admission that you people were carrying out fraud in billing . The fact is clearly evident that my both the numbers were in different plan which I never opted for.
I need a detailed break up of the reversal amount mentioned in your mail and on what basis you have derived the said amount. hope as a foreign company you will be aware that forgery is an offence and admission and reversal will not justify it.
So request you to refund the stolen amount to my bank account at the earliest as adjusting in the future bill and all is not acceptable for me as I don’t want to continue in this fraud organisation. Siby Jacob 988491xxxx @iPad Air On 08-Jul-2015, at 6:49 pm.
wrote: Dear Mr.Jacob, We have received your email dated 22/06/15 regarding Tariff Plan for your Vodafone Mobile Number 996201xxxx. We deeply regret the inconvenience caused to you in this regard. We wish to inform you that an amount of Rs.365.70/- will be reversed to your account within 5 working days post bill generation for your Vodafone mobile number towards tariff plan rework and the same will be reflecting in you bill dated 01/09/2015. Post reversal, there will be a aishwaryasingh23able outstanding amount of Rs.156.76/- and kindly remit on the same at the earliest.
Further, would like to inform you that based on your request VG_MU_MV_ICICI_GoldPlan tariff plan has been activated on 06/07/2015 for your Vodafone mobile number. We thank you for your patient understanding and look forward to your association with us. Your unique docket number for further reference is 472167848. In case you need further assistance, please do call or email us. We’ll do our best to help you. Our Vodafone helpline and SMS communication number 199 has changed to 199. Save the new number and call us anytime.
Happy to help, Priyadarsan Nodal Office Vodafone Tamil Nadu Contact numbers For any queries call 199(chargeable for agent access @ 50p/3min) or CHN @+91- 988409xxxx, RTN @+91 - 984309xxxx(standard calling charges applicable) For any complaints call 198 toll free helpline Nodal Office: For Chennai contact+91- 988409xxxx For Rest of Tamilnadu incl., Puducherry, contact+91- 994329xxxx(Available between 9:30 a.m. and 6 p.m. Monday to Friday) Fax number: CHN @+91- 9884012345, RTN @+91 - 984301xxxx E-mail: nodal.tamilnadu@vodafone.com Website: https://vodafone.in On 27-06-2015 21:00:18; To: nodal.tamilnadu@vodafone.com;?CC:; Subject: Re: Fraudulant Rent on 9962010713; Primary number is 988491xxxx @iPad Air > On 27-Jun-2015, at 8:54 pm, Siby Jacob wrote: > > Would like to bring into notice that I have been issued a buddy sim number 996201xxxx for my primary number 988401xxxx stating that all rent call charge and applicable facilities will be same and outgoing between the two numbers will be free.
It has been noticed that you have been charging a different monthly rental for the second sim without information and not sending the bills. > > I request an explAnasultantion in this regard and refund of the excess rent that you have collected till date . > please note that if a satisfactory solution is not provided both the numbers will be ported out of your network.