I been getting calls from Vodafone to port my number from Airtel to Vodafone. Vodafone offered me the plan of 499/- with 20% discount for lifetime where my rental will be 399/- for lifetime with 40gb data per month but later I got to know that they gave this offer only for 6 month but good that I recorded all their call recordings. Now Vodafone is telling me that they can’t give the offer as the offer is only if 6month. I personally suggest that do not trust Vodafone at all and don’t get your number port to Vodafone. They will give you false promises and later you will have to suffer.
Below is the mail which I have received
Hello Santosh, We appreciate you reaching out to us. My name is Pushpa and I will be assisting you today with regards to your query for Vodafone number 9322355111. I am sorry to learn that you have had a disappointing experience. It’s really disheartening to hear that you had to go through this kind of service.
As per our telephonic coversation on dated 05/05/2018 I regret to inform you that we are unable to provide Red traveler R 499 monthly rental plan with 20% rental discount for for life time. We can understand as checked call recording rental deviation offered you for lifetime, however maximum we can able to activate for more 6 bill cycle from our end. I wish to inform you that migration from postpaid to prepaid or prepaid to postpaid can be done as per your requirement and convenience and at any time. Before migration you have to clear outstanding amount and unpaid bill(if any). Kindly share the store information where you can visit so we will keep them infomr to assist on priority basis. And follow the procedure for the prepaid conversion, •Customer Information Form(available at any of your nearest Vodafone Store / Mini store).
•Post-paid to Prepaid Migration form(available at any of your nearest Vodafone Store / Mini store).
•Address proof copy(Not more than 3 months old).
•Photo ID proof copy(Must be valid)
•1 recent passport size color photograph.
•Original documents needs to be carried for verification(Proof of Identity and Proof of Address).
•All the documents need to be self- attested.
Charges applicable are as follows:
•Recharge your prepaid account with sufficient talk time.
•Rs.29.00 for the new Vodafone prepaid SIM card.
•Outstanding amount(if any) to be cleared. You can click on the below mentioned link for list of Vodafone store available with us.
https://vodafone.in/pages/vodafone_stores.aspx?cid=mum Once the required documents are submitted by you and processed from our end, the connection will be partially activated within 2 hours(only network bars will show and you will not be able to use the phone for making /receiving calls or SMS and data usage except for calling on the Tele Verification Number 59059. Services will get activated within 15 minutes(when Vodafone signals are available) once the Tele verification is completed and is positive. If you wish to avail the same kindly revert us back on same mail for further assistance. For further details, you can login to our website: https://shop.vodafone.in/shop/prepaid/easy-online-recharge.jsp or you can download My Vodafone App from Google Play Store/ I-Store(For Android/IOS Phones respectively). Santosh, hope I was able to assist you today with regards to your query. Should you have any additional questions, please let me know and I will do my best to address them. Your service request number is 222546684 / 222546765.
In case you need Further assistance, please do call or email us. We’ll do our best to help you.
Happy to Help
Pushpa Papada