All of Vodafone guys are cheater I have Delhi Vodafone postpaid number they guys commit me your All STD Calls at .50p/min but they are charging me RS 1.50/min call I’m doing 1100 min charged high I send a mail to Vodafone Nodal But She are said no wrong Charges. I truthfully say all of Vodafone guys are cheater
Kindly Help me any one of my review reader if any ideas in your minds.
Regards,
Syed Tauseef Haider Naqvi
+91-8743013828
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Hi Sushma,
This is to inform to you that My Vodafone No - 8376877585 , My STD Call Charges as Per my previous bill plan Talk 199 Scalable Plan 20 is Rs 1.50/min
I have a promo 49 STD Pack in this pack All Std Call @ .50p/min but My All Std Calls are Charged 1.50/min
And your team agent Miss Tanu Gupta Said you are Charging Correct I said this is not correct and Miss Tanu Gupta not call me any time and she are not doing her work truthfully . if this type of people are in your team. Any people will not trust on Vodafone Nodal kindly give feedback Miss Tanu Gupta.
I’m using total STD min in previous plan is 1014 min and free min 200 so can only charged 814 mins only STD Call Charged is Rs 407 and your are Charged 1236
Kindly Waiver my Wrong STD Call Charges is Rs 829 + 12.36 % tax = 932 Rs
Warm Regards,
Sayed Tauseef Haider Naqvi
+91-8743013828
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Forwarded conversation
Subject: Wrong STD Call Charges in My Vodafone No - 8376877585
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From: Sayed Tauseef Haider Naqvi
Date: Mon, Aug 5, 2013 at 11:47 PM
To: nodal.delhi@vodafone.com
Dear Nodal,
This is to inform to you that My Vodafone No - 8376877585 , My STD Call Charges as Per my previous bill plan Talk 199 Scalable Plan 20 is Rs .50/min but you charged Rs 1.50/min
I’m using total STD min in previous plan is 1014 min and free min 200 so can only charged 814 mins only STD Call Charged is Rs 407 and your are Charged 1236
Kindly Waiver my Wrong STD Call Charges is Rs 829 + 12.36 % tax = 932 Rs
Warm Regards,
Sayed Tauseef Haider Naqvi
+91-8743013828
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From:
Date: Tue, Aug 6, 2013 at 5:28 PM
To: tauseef.naqvi786@gmail.com Dear Mr. Nakvi,
We have received your email regarding STD call charges on your mobile numbers 8376877585. We would like to inform you that we tried contacting you on your Vodafone number and alternate number today at 05:25 PM but could not speak with you.
Further, we would like to confirm you that we have forwarded the details of your request to our specialized Vodafone Care Team. Your service request number is 489268186.
We request you to kindly provide us 48 hours to get the same checked.
In case you need further assistance, please do call or email us. We will do our best to help you.
Happy to help,
Tanu Gupta
Nodal Office
Contact numbers
Vodafone Care:111 or + 91-9811098110
For complaints/requests: 198 (toll free)
Fax number:+91-9811000009
E-mail: nodal.delhi@vodafone.com
Website: https://vodafone.in On 06-08-2013 12:03:29 AM; From: tauseef.naqvi786@gmail.com; To: nodal.delhi@vodafone.com; ; CC: ; Subject: Wrong STD Call Charges in My Vodafone No - 8376877585;