I have been a loyal Vodafone postpaid customer for nearly ten years, but sadly, my experience has been nothing short of frustrating. Despite such a long association, Vodafone has failed to provide even the most basic quality of service.
The network coverage is extremely poor. Most of the time the signal bars show full strength, yet the internet barely works. The loading wheel just keeps turning endlessly, and even simple browsing becomes a struggle. Watching a video is almost impossible, as it keeps buffering continuously. This is unacceptable in todays digital age, where reliable mobile data is a necessity.
What disappoints me most is that Vodafone has not improved over the years. Despite paying regularly for a postpaid connection, I feel I am not getting the service I deserve. Instead of convenience, it only adds irritation and wasted time.
After a decade of patience, I have finally realised that loyalty has no value here. Vodafone needs to take serious steps to fix their network and provide genuine service, or else they will continue to lose customers like me.
Final Verdict: Extremely poor network, endless buffering, and zero reliability not worth even 1 star.